At Feather Touch Mobile Phlebotomy, we are committed to safeguarding your personal and health information. This Privacy Policy outlines the types of information we collect, how we use it, and the circumstances under which we may share it.

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MESSAGE AND DATA RATES MAY APPLY. Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Feather Touch Mobile Phlebotomy at 833-467-4532 or Kacey@feathertouchphleb.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to Kacey@feathertouchphleb.com or 833-467-4532. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Feather Touch Mobile Phlebotomy will not sell, rent, or share the collected mobile numbers

 

1. Information We Collect

We may collect the following information to provide our services:

• Personal Information: Name, address, phone number, email address, and date of birth.

• Health Information: Medical history, physician's orders, and other health-related information necessary for providing phlebotomy services.

• Payment Information: Credit card details or other payment information for service fees.

2. How We Use Your Information

Your information is used for the following purposes:

• Service Provision: To schedule and perform phlebotomy services.

• Communication: To communicate with you regarding appointments, results, and other service-related information.

• Billing: To process payments for services rendered.

• Compliance: To comply with legal and regulatory requirements.

3. Sharing of Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Laboratories: To process and analyze your blood samples.

• Healthcare Providers: To coordinate care and share test results.

• Insurance Companies: To facilitate billing and claims processing.

• Service Providers: To assist with our business operations, such as payment processing and IT support, under strict confidentiality agreements.

• Legal Authorities: If required by law or to protect our rights and safety.

We will not share your information with third parties for marketing purposes without your explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and obtain a copy of your personal information.

• Request corrections to your personal information.

• Request the deletion of your personal information, subject to legal and contractual obligations.

• Withdraw your consent to the processing of your personal information.

To exercise these rights, please contact us using the information provided below.

6. Contact Us

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Verbal opt in script :
When interacting with customers, staff is trained to ask if the customer would like to opt in to messaging using the following script: “By providing your phone number and agreeing to receive texts, you consent to receive text messages from Decision Support regarding Account Notification. Consent is not a condition of purchase. Message frequency varies based on communication needs. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. Learn more about our business online at (your website address)

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If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Feather Touch Mobile Phlebotomy
Email: Kacey@feathertouchphleb.com
Phone: 833-467-4532

By using our services, you agree to the terms outlined in this Privacy Policy.